The Ultimate Beauty and Skincare FAQ

Introduce one new product at a time where possible, particularly when using active ingredients. Start gradually and follow the manufacturer’s directions. If you have sensitive or reactive skin, take extra care when introducing new products, patch testing a small area first.

As a general guide, cleanse first, followed by toner, then targeted treatments (such as serums) moisturiser and then SPF in the morning.

Your skin type is generally classified as normal, dry, oily, combination or sensitive. Skin can also become dehydrated or change over time. Our Skin Type Guide can help you identify what your skin needs.

Choosing skincare depends on your skin type, concerns and current routine. If you’re unsure where to start, explore our Shop by Concern categories or book an online video consultation.

How often you should exfoliate depends on your skin type, concerns and the products you use. As a general guide, normal, oily or combination skin may benefit from gentle exfoliation 1–2 times a week, while dry or sensitive skin may need less. If you are using Vitamin A/retinol skincare, additional exfoliation may not be necessary, as Vitamin A already encourages skin cell turnover. Using too many exfoliating products alongside retinol can cause dryness, irritation and compromise the skin barrier. Always introduce active ingredients gradually and adjust your routine according to how your skin responds.

There isn’t one product that is best for everyone with acne-prone skin, as the cause and severity of breakouts can vary. Look for gentle, non-comedogenic products and ingredients such as salicylic acid (BHA), niacinamide and Vitamin A/retinol, depending on your skin’s needs and tolerance. Avoid over-exfoliating or using too many active ingredients at once, as this can irritate the skin and worsen breakouts. For persistent, severe or painful acne, or if you are experiencing scarring, it’s best to seek advice from a dermatologist or healthcare professional.

Vitamin A, including retinol, is a powerful skincare ingredient that can help reduce the appearance of fine lines, pigmentation and uneven skin tone, while improving skin texture, clarity and the appearance of pores. Start with a lower-strength product and introduce it gradually, as Vitamin A can cause irritation while your skin adjusts. Always use SPF during the day, and if you are pregnant or breastfeeding, seek professional advice before using Vitamin A skincare.

Yes, and heres why!

Sun damage is cumulative: Even on cloudy days, UVA rays penetrate the clouds and contribute to skin damage, including wrinkles, sunspots, and even skin cancer. In fact, some studies suggest that up to 80% of premature aging is caused by sun exposure.

SPF protects from more than just sunburn: While SPF helps prevent sunburn, its primary benefit is protecting your skin from harmful UVA and UVB rays, which can damage DNA and contribute to premature aging and skin cancer.

SPF is not just for the beach: Even short periods of sun exposure throughout the day can add up to significant damage. Whether you’re commuting to work, grabbing lunch outside, or running errands, wearing SPF is crucial for protecting your skin.

Both serums and moisturisers are essential parts of a skincare routine, but they serve different purposes:

Serums are lightweight and concentrated: Formulated with smaller molecules that penetrate deeper into the skin. They target specific concerns: Packed with potent ingredients like antioxidants, vitamins, and peptides to address issues like acne, wrinkles, or uneven skin tone.

Moisturisers are thicker and more emollient: Formulated to create a barrier on the skin’s surface. Their primary function is to lock in moisture and protect the skin from environmental aggressors.Some moisturisers offer additional benefits like anti-aging or SPF protection.

Yes. Environ is built around a step-up system, so you start on a low level of vitamin A and increase gradually as your skin adapts. This makes it suitable for most skin types, including sensitive skin. We recommend a consultation so we can start you on the right level and products for your skin.

Environ® has always had strong scientific evidence that its products
containing vitamin A are safe during both pregnancy and lactation, and we are pleased to
see regulations finally reflecting the science on this front. With the exception of the Body
Essentia Tri-Complex Contouring Cream, all Environ® products are safe for use during
pregnancy. However, it is important to remember that during pregnancy the skin’s response
to cosmetics may temporarily change and therefore should you wish to continue using
Environ, we advise the use of lower levels of vitamin A if the skin is sensitive.

Keep your products in a cool, dry place away from direct sunlight and heat, and always close lids tightly after use. Vitamin A and vitamin C products in particular can lose their potency when exposed to light and air, which is why many come in airless or opaque packaging. Check the period-after-opening symbol on the pack and replace products once that time has passed.